VMW EDU Support
Please provide as much of the following detail as possible when opening a support request.
- Instructor email address
- Full class name
- MLID (Mylearn Class ID)
- Lab number and step (if applicable)
- Detailed description of the problem
- Requested action (add student, clone student, reset lab)
- Any additional notes to clarify your request
Please click the link below to launch the ILT Instructor Support Form (requires login).
Additional Links and Information
For Common issues faced with VMC on AWS and HCX courses please review the following.
VMware Learning Private Training Facilities Guide
Facility Requirement Guide Nov 2021 (English)
VLP Documentation
Please click here to view VLP Instructor and Student Documentation
A note for VMware Learning Instructors…
The VMware VCI communities forum contains the VCI guide for instructor account setup, classroom administration and support request process. Click here to visit the private VCI community page (VCI account login required).